failure to cancell service, failure to communicate

<p>cancelled landline and adsl service on 23 March</p> <p>received a notification back as my proof that telkom received this on 23 march.</p> <p>on 13 April all my services went down and i could not use my landline or adsl despite the fact that after reporting and speaking to telkom call cnetre staff advised me the services are still active.. I logged a call to report this more than once. Still nothing. I also received an account listing line rental adsl etc all as if nothing has nothing happened. I even went to the stellenbosch branch and forwarded the can ellation in question to nastassja williams (30 may). I received anothe notification from the cancellations dept.... forwarded email confirmation from telkom for cancellation 14:44</p>