Failure to cancel whole Telkom account

After several communications with Telkom they still don't cancel my account below is my communications with them<br> 1.2014-11-03 @ 17:32 via 10210 option 4<br> Me. Nombondo<br> ***<br> <br> 2.2015-01-04 19:14 email<br> Cancellation Of Account:<br> I would like confirmation of cancellation of this account.<br> I spoke to Me. Nombondo(via phone selection to closing accounts) on 2014-11-03 @ 17:32 for cancellation of ADSL and telkom line***) so account should be closed.<br> She gave me Reference number: TOP***<br> Past the 30 day notification period for cancellation of services and I'm not prepared to pay for another month.<br> <br> 3. Evelyn - 09:45 @ 2015-01-08<br> <br> 4. call from Thembi from *** @11:55 on cell ,cancellation of account,wait for final account.<br> 5. sms received for cancellation of adsl 2015-01-08 @ 12:02- ref ***<br> <br> 6.2015-01-08 @ 13:38 confirm cancellation celia<br> <br> 7. Please be advised that your account, ***, is now available for viewing and balance is R720.36 as at 2015-02-04<br> I paid this above amount,no cancellation<br> <br> 8. 2015-03-08 @ 4:21 bill received for R586.61<br> 9. 2015-03-08 @ 10:00 email sent to [Email Removed] -undelivered<br> my email: [Email Removed]