Failure to cancel my contact after several attempts

<p>Early this year two of the four contacts that I have with Telkom Mobile came to an end so I went to the store to cancel. I was told to fill in a form which I did and I was told to wait for call which never recived, so I went to the store again and I filled in the same form and this happended again and again. So in the last two months I have been going to Telkom Mobile at Mall@reds and every time I am being told my case is assigned to a consaltant, who will call me but it has being five months and I never got the call. We emailed the store manager and I even tried to call him/her but I never got any response, this is so dissapointing. I will make sure I never renew a contact with Telkom becuase of their poor service, every month I pay R2000 but I am treated like this!!!!!</p>