Failure to Cancel Landline

<p>I have a Telkom Business landline and Fax. I no longer need the service and have been trying to cancel the line for the past 2 months. Still no word from them! I have send all the relevant documentation and completed the forms and emailed it to them on the 05th of May. I keep getting a automatic reply email stating that they have noted my request and I will be contacted withing the next 21 days. Still no call and still the debit order for these lines keeps going off. Iphoned the call centre and all they say is "sorry we can't help you. You will just have to wait until they contact you." How long will that be? Another year? And I have to keep on paying for this service I don't even use anymore? They are quick to come set up lines and get your debit order signed.</p> <p>This is absolutely rediculous!!!!!</p>