1 reviews | Active since Feb 2012
Failure to cancel and re-issue port in request
Good day<br> <br> I recently signed a 2 year cellular contract with Telkom. Before this I had a prepaid number with Mtn and decided to port in my Mtn number with my new Telkom contract. I went into the Bluff branch and the port was successfully completed.<br> In error I cancelled the port-in with my Mtn device. I went back to reinstate the port and Telkom consultants say that the system is not allowing them to do another port in. They sent me to Mtn and Mtn told me that everything on their side is clear and that I should start the whole process again. I went back to Telkom, only to find that they are still unable to do a port in. I visited them on several occasions after that to no avail. It seems to me, that your consultants are either *********** in solving something so minor or your operating systems are flawed. I am frustrated and on the verge of approaching consumer help to terminate this contract as it is costing me money to keep two numbers. <br> <br> Helpless, Frustrated. Angry.
