hR
haiko R
1 reviews | Active since Jul 2015
07 Jul 2015, 16:34
Failure to cancel account
I went into telkom to cancel my ADSL and phone line on may the 5th 2015, i was assured that they would cancel my account by june 6th 2015. i have however been billed for the whole of june and july. i need my account cancelled and my money refunded. I no longer use telkom and i do not live at this address any more. Please only contact me via email, i am out of south africa and cannot answer my phone
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Telkom's replyOfficial
07 Jul 2015, 17:13Hello haiko,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Cancellations Department and feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Cancellations Department and feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply07 Jul 2015, 17:13
Official
Hello haiko,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Cancellations Department and feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Cancellations Department and feedback will follow. ***
Kind Regards
Tebogo Nash
Telkom Social Media