FAILURE TO CANCEL ACCOUNT

On 4 May 2015, I have sent an e-mail to yourselves requesting the cancellation of my deceased mother's telephone line. I forwarded all the requested documents on the same day. Afterwards various telephone calls was made to yourselves (nr 10217), without success. As it is now end June 2015 and I am still receiving accounts for my deceased mother's telephone, I request your urgent attention and cancellation of this line. I further request that all further charges after 4 May 2015 must be reversed.