Failure to cancel a contract I cannot use
<p>I bought Telkom's LTE package from Buymondo without knowing how LTE works and thus not knowing that there is NO coverage where I live. For a month I've been struggling to sort out this problem. With BuyMondo I've sent back the router and simcards (my review & part of our conversation here: https://hellopeter.com/rewardsco/reviews/useless-customer-care-5- ********** ), but now they keep telling me that they're waiting for TELKOM to cancel my simcards. <br /><br />The debit payment for the router I can't use is imminent and I am not looking foward to the fight to get my money back. Telkom has a very bad reputation in my friend circles, so I don't know why I allowed the BuyMondo sales guy to convince me to buy a Telkom product in the first place. </p>
It seems that my account has been cancelled and the matter resolved. Thank you!
It seems that my account has been cancelled and the matter resolved. Thank you!
My account has been debited, even though I've been told that my account has been cancelled.
My account has been debited, even though I've been told that my account has been cancelled.
