Failure to assist in client disatisfaction

Telkom gives people unsatisfactory service and don't attend to queries. And when you want to cancel your services with them they give you a run around. I was assisted by a lady Dineo Sello who claimed there was nothing she could do to assist me when I have forwarded the relevant documents for my query to be solved 2 months ago. I'm a very dissatisfied client and I will make sure no one in my family takes up business with this service provider.