FAILURE TO ACTIVATE SIM CARD !!!!

I made an application for the Telkom Uncapped LTE deal (R599p/m) on the 27 Dec 2015 which I qualified for. I was told that I will be contacted regarding the application & a test for reception was going to be carried out at my premises. <br> <br> NOBODY contacted me! I phoned the call centre on 14 Jan 2016 to query the issue. I was told that I do qualify and that the area I reside in does have LTE coverage, therefore I can take out the contract immediately (18 days wasted). I agreed to the terms and conditions and I was signed up on the same call.<br> <br> I was told that my package would arrive between 5-7 working days. My package (sim card, Huawei router & Poynting antenna) was received on 21 Jan 2016. I setup the router and found that there was no reception. I phoned the call centre probably 5 times (MIN of 35 MINUTES EACH CALL to get hold of a consultant) & have spoken to online consultants numerous times to request sim activation. I was told it would take 2-24 hours, then 48 hours. Yesterday a consultant told me it was going to be activated today (26 of Jan 2016), yet still nothing has been done.<br> <br> This is highly frustrating as I am incurring major data costs. <br> <br> I WANT TO CANCEL THIS DEAL !!!