1 reviews | Active since May 2016
failure of telkom to cancel my fixed line
account number: *** request for service cancellation of my fixed line wasi completed with copy of my ID....cancellation date request was 2016-02-08 which was done at Telkom, the pavillion, durban. cancellation date was supposed to be 2016-03-08 (we are now in 2016-05-01!) I am still getting billed for this landline! i want this service cancelled with immediate effect and am NOT prepared to pay a single cent further!!!! your service is shocking to say the least. i have also phoned 10210 and sent numerous faxes to Telkom at *** to cancel but to no avail
Hi Alesdee1
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM229837
Regards
Luleka
Telkom Social Media Team
Hi Alesdee1
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM229837
Regards
Luleka
Telkom Social Media Team