Failure of delivery

To whom it may concern,<br> <br> Last year I heard about Telkom's offer on a 24month contract, that included a smart TV. I went to the Canal Walk outlet and and signed the contract with Merlyn. I was told that they don't give the TV and that Samsung had to come install the TV at my home. <br> <br> A week later I contacted them again to ask where it was, and was told that there is a delay. The next week I phoned again, and was told there's still issues. Getting tired of excuses, I went in to the store again only to be told that there's nothing about a TV on my account. Not only that, there is no contract either. Quite confused why someone would initially tell me there's an issue, but assumed that there might have been a mistake on my behalf. I left it.<br> <br> Saturday the 14th of March I went back to sort out another issue, and asked about this again. The staff member (I cant recall her name now, starts with a T), told me that there -is- something on my account regarding the TV, but the contract was cancelled (without discussing it with me) because they had no stock left.<br> <br> This is not acceptable. That is not how a contract works, and I would like to know when Telkom is going to.