Failled to cancel an account cancelled in November 2015

<p>Internet line cancelled at University digs in November 2015. Students account still being debited and billed a R200.00 fee a month. Have sent proof of cancellation and request for action to cancel this account and debit order several times. Not sure what we have to do to convince Telkom to cancel this account. It is unbelievable - what bad service and I think it is tantamount to *****ling from my son who has just graduated and is not in the country for the next year. This caused his savings account to go into arrears through no fault of his own. Telkom must have the worst admin department of any company that I have dealt with. </p>