Failing to do what they said they would do.

MY FIRST COMPLAINT:<br> <br> I bought a Telkom mobile simcard.<br> I loaded a 2GB data bundle.<br> I inserted it into my Vodafone wifi ****le and it did not give me internet access.<br> <br> I called the call center 180.<br> The guy that helped me told me what he think I should do.<br> He sail he will call me back in 10 minutes to find out if it was sorted.<br> The thing still didn't work.<br> He never called back.<br> This was 2016-02-16 21:50.<br> <br> Please I want this sorted.<br> <br> THEIR RESPONSE:<br> <br> Hello FEB332,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received and we will contact you.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> <br> Your reference number is: SM201775<br> <br> Regards<br> Luleka <br> Telkom Social Media Team<br> <br> MY COMPLAINT NOW:<br> <br> And guess what... they still did NOT phone me!!!!!