FAILING TO DEBIT MY ACCOUNT

I OPENED AN ACCOUNT WITH TELKOM IN DECEMBER 2014, TILL TODAY 19/02/2015 TELKOM HAS FAILED TO DEBIT MY ACCOUNT WHAT'S WORSE IS THEY HAVE NO SUSPENDED MY ACCOUNT WITHOUT ANY REASON. TELKOM HAS FAILED TO KKE UP WITH ITS TERMS OF THE CONTRACT. WHY AGREE TO DEBIT A CLIENT'S ACCOUNT IF THEY CAN'T DO IT ON TIME. I HAVE OPENED CASES WITH THEM BUT NO ONE HAS GOTTEN BACK TO ME. IT BECOMES FRUSTRATING WHEN A COMPETITIVE NETWORK PROVIDER DOES NOT LIVE UPTO EXPECTATIONS. TILL TODAY TELKOM HAS STILL NOT DEBITED MY ACCOUNT, NO APOLOGY OR COMMUNICATION TAKES PLACE AS TO WHY THEY WANT TO DRAG MY NAME IN THE MUD!!!!! NEXT I WILL BE PLACED ON CREDITOR'S FOR FAILING TO PAY MY ACCOUNT DUE TO THERE IRRESPONSIBLE NATURE. NEVER HAVE I BEEN SO DISSAPOINTED BY A NETWORK PROVIDER. NEVER EVER WILL I USE TELKOM EVER AGAIN!!!! TELKOM IS A TOTAL DISGRACE AT THE RATE IT TREATS ITS CUSTOMERS. NEVER EVER WILL I RECOMMEND TELKOM. POOR SERVICE, NO CUSTOMER ORIENTATION.... POOR, POOR, POOR!!!!!