CT
Charlton T

1 reviews | Active since Jan 2017

05 Jun 2017, 18:27

Failed to provide full product disclosures therefore they will bill you more then what the contract amount is.

<p>I went in to your Telkom store more then numerious times and where put on the phone but the lines is always busy and i cant keep holding on for the hole day. The fact that customers can only phone the contact center from a Telkom contract phone or in store is ridiculous. I've logged 2 deputes previously and i am still not happy with the feedback i received and that fact that they just send you an sms with feedback and doesnt phone their clients is poor service. I am not gone pay for any additional charges that where not explained to me in the telephone conversation i had when you sold the latest contract to me. </p>

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