FAILED TO DELIVER - POOR SERVICE

<p>MY ADSL line has been down for the last three weekS. I logged the fault on 20/01/17, ref151BRK20017 and then a Tekom / OpenServ representative, came to my house 2 or 3 days later to try and fix the line. He said he wanted to go and check something at the exchange and then returned saying that "they were doing repairs to the underground cables and it will be working by tonight". He further said that he will come the next morning regardless to make sure everything is ok and the fault ticket can be closed.</p> <p> </p> <p>Nearly another week has passed and still nothing! I phone Telkom and their response was that they are now backlogged and can only asssist on the 5th FEBRUARY 2017!! TELKOM SORT THIS OUT PLEASE !</p>