Failed to adhere to cancelation request.

Notice to cancel contract was submitted as stated below in the email, we made numerous attempts to get through to the call center but was unsuccessful, Very Bad Service<br> We then went into the shop at N1 City Cape Town and we resent all the details to this person at the branch [Email Removed] she promised to resolve the query. In essence this account should have been close and the last payment should have been end July. We have been billed for Aug and today we received notice of an invoice for september. We have paid R1000 past month for the arrears. How is it that you carry on billing me after i logged this query at your store branch. Please sort out this mess FFS this cannot on like this, <br> this is a utter waste of time<br> <br> From: Lucille Gain <br> Sent: 09 June 2015 03:33 PM<br> To: [Email Removed]<br> Cc: Gain, Neil [Email Removed]<br> Subject: account cancellation<br> Importance: High<br> <br> To whom this may concern,<br> Refer telephone no: ***<br> Please cancel this contract.<br> 2 year contract ended on the 27 May 2015.<br> Please contact me for any further information, my details as below.<br> Your urgent attention will be appreciated.<br> Kind regards