Failed Number Porting

I ported from CellC to Telkom Mobile on the 23rd of December 2017. I was told the porting will take maximum 72 hours. Todays date is the 9th of January 2018 and my number has not been ported yet. The number i have used to port is online and being used by someone else. I am at wits end, i havent received any feedback from Telkom.

Poor Poor Service by Telkom. Complained on Facebook and Twitter to no avail.

Disgusted by this service levels