fail to resolve adsl line from 6/11/15

I am utterly disgusted with Telkom it has been a horrible experience to try and get work done and getting no joy from telkom .i have logged numerous faults plus plenty of follow ups and still no service my adsl is from slow to not responding at all . and they send me messages to say the fault is resolved yet nothing is being done the following is my ref nos 480CRK061115 THAN 94ARK111115 THAN 823CRK***.this is highly unacceptable <br> this is a business line how can telkom give such service . we are loosing business because of telkom <br>