TB
Thabiso B
1 reviews | Active since Oct 2015
29 Oct 2015, 06:43
Fail to Fix Fault
From a very unhappy customer.<br> Day 17 today with no Internet no telephone Line. (***)<br> I don't know if its because this problem is in Soshanguve (A Township) or what, Telkom chooses to ignore/take time to fix our problem.<br> There's small business in the township here who rely on your ADSL internet & land line to run their businesses. We are not to be held responsible for the cable theft, Telkom needs to improve their security.<br> .... Its been reported that a cable was ****** & needs to be replaced, it has been 17 days now,no progress. <br> I tried using Telkom's wireless modem, is unreliable,the speed is slow for me..I really need my ADSL line back PLEASE!!!PLEASE!!
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Replies (1)Telkom's replyOfficial
29 Oct 2015, 07:27Hello TBog ,
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM159804
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM159804
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply29 Oct 2015, 07:27
Official
Hello TBog ,
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM159804
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM159804
Regards,
Lindani
Telkom Social Media Team
***
