Fail to cancel contracts and fooling clients into contributing additional months money to Telkom when actually already cancelled contracts

<p>I gave notice on two contracts that I have with Telkom. One month in advance as advised by the Telkom Contact Centre. On the expiry date, my contracts were not cancelled. I had to pay full for the month in which the contract allready expired the 7th. Next month billed for the month and still when I phoned them today ....not cancelled!!!! I have spoken to Telkom Contact Centre numerous times and they keep on telling me that they will escalate to supervisor. I have send all the documents through as well as e-mail correspondence twice. No luck with them. Extremely bad service. Seems like they are tricking their clients into paying additional months to gain on their side. Terrible service!!!!</p>