F* UP SERVICE

With a heavy heart I'm writing to complain about the ****py service, my bill has been increasing ever since i took out a contract with Telkom. Nobody explained to me on how the billing works, just last month i asked why it increases from month to month and they couldn't explain now today they telling me that I'm liable to pay R1042 for making calls to a different network which i'm not gna pay coz i asked for an explanation which i didn't receive...... I told the agent that i spoke to that if my account is debited i am going to reverse the payment coz its not my fault that i'm being billed for calling a different network but the benefits are there to use....