TN
Thulane N

1 reviews | Active since Sept 2015

19 Oct 2015, 12:14

F#cked Service

<br> iT'S BEEN 4 WEEKS AND MY CASE HAS'NT BEEN ATTENDED TO SIES <br> <br> Hello Kinglany,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM150912.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards<br> Igsaan<br> Telkom Social Media Team,<br> <br> and last week i sent this <br> <br> Utterly Disgusted: SM150912 i have been contacting the call center from late last week and i have been told that nothing is reflecting on my account as yet and i am owing more than R2000 now my account is in collections and stuff, no one has bothered to contact me even now its been 2 full weeks, i lost my phone and i wanted a new contract but now my account is collections i'm told i will have to wait for another full month or 3 for a new one. can a senior please contact me as soon as possible. with a new IPhone 6 Plus Gold 64 Gigs<br> Add a new Telkom Report<br> Inappropriate report? Back<br> SUPPLIER'S RESPONSE Telkom Time and Date 14:56:43 | Mon 12 Oct 15

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Replies (1)
Telkom
Telkom's reply19 Oct 2015, 12:48
Official
Hello Kinglany,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number is SM150912.

We sincerely apologise for the inconvenience.

Kind Regards,
Zulfah
Telkom Social Media Team