Extremely Upset Client

I upgraded my contract (06/09/2017) to the Huawei P10 FreeMe 2G package with the Smart Watch as an added for the amount of R499 pm. This was done at the Telkom mobile store in Canal Walk Century City opposite Clicks. Firstly they did not have stock of the phone nore the watch and asked me to complete my contract in the mean time so that when the phone arrives I will just have to sign. I also added the WIFI Mobile router to my second package which comes with 500MG day and night surfer Data which they gave me but were unable to issue the SIM card for the router due to technical issues. A week later I received a call from the consultant which I will not mention as I have no issue with the consultant, he was great but TELKOM as a business and management is ****. I received the P10 on the 11/09/2017 without the watch (was advised there is no stock as yet) and did not receive the SIM card for my router. A few days later I went back to the store to check if my watch was there but still nothing, was told there is no stock and they are awaiting stock (no stock in SA), same old story. I then asked them for my SIM card for the router and finally received it after I myself took the liberty to walk to the store again without being contacted. Already frustrated I was again told that this situation has been escalated to the manager of whom I don't know names or nothing, so this was just a saying to me, no proof. Its been over 4 weeks now and I have heard nothing from the store, im about to be debited a full premium for both my contracts with pro-rated debits and paying for a package that has not yet been delivered in full?????? I do not want to go back to the store and waste my time hearing that there is till no stock, this is hugely frustrating for me. Ive been with Telkom for over 5 year now and I would like to cancel both my contract with immediate effect as this is pathetic service! how can you sell something so someone and cannot provide the item of purchase????????????????????????????? I will be better off with a different service provider where I can see where my money is going, I was also not told that my package does not come with 100 minutes to other networks as every contract I had with Telkom in the past 5 years came with additional 100 minutes to other networks, what am I paying R499 for? now I still have to purchase additional minutes to other networks, how pathetic. I pray for TELKOM's sake that this gets resolve as Cart Blanche with definitely know about this rip-off, TELKOM should be the biggest network but they clearly ripping people off and are not for there clients. This has been by far my worst experience with any COMPANY!