Extremely Unhappy Customer

<p>Telkom Canal Walk should be ashamed of themselves as their customer service is disgusting!</p> <p> </p> <p>They show no customer obsession nor do they worry if they solve your problem or not!</p> <p> </p> <p>Firstly we are paying for uncapped wifi we can never use as it seems as though we on a throttle, we have logged more tickets than an election party gets votes.. We get no solutions! Technitions have come and gone everyone giving us different information. I have asked for the regional managers contact number however there is never any answer. </p> <p> </p> <p>So now I continue to pay for a service nobody can use. On May 1, 2016 I was alone at home logged onto the wifi to watch a 2 minute facebook clip it took 36 minutes to buffer and I eventually gave up. </p> <p> </p> <p>We pay for uncapped Wifi that no one can use yet i still spend R160 for 1gb of data from MTN to ensure that I can receive important emails. </p> <p> </p> <p>To top it all off, today I walked into Telkom Canal Walk waited for 15 minutes to speak to an agent "Michael" he assured me that he would assist me with diverting our landline to mobile number and would give me a call back. Well here I wait....</p> <p> </p>