Extremely Terrible Service! Account suspension without Reason!

<p>In spite of the fact that my acount is paid in full, the Telkom mobile department saw it fit to suspend my lines and block my account. I have now been without service for a week.</p> <p> </p> <p>Every day I contact the call centre via their online chat (as I am not even able to phone the call centre from my phone - it just says operation failed) and every day they promise me the lines will be unsuspended by the end of the day. They obviously don't have any comprehension of time frames. The best is most of the agents promise to call me back, and then I never hear back from them!</p> <p> </p> <p>I have tried to contact Telkom mobile via facebook, and all I get from them is "We'll look into it"</p> <p> </p> <p>So this is the thanks you get from Telkom for paying your account - suspension of service without reason! </p> <p> </p> <p>I will NEVER recommend Telkom to ANYONE! Why would I when you pay for a service that you are not able to use? And to top it off, this is not the first time this has happened!</p>