Extremely slow internet
<p>After 5 years of great service, Telkom has become a terrible supplier. Internet speed is so slow I cannot do my banking. However they want payment, which I do on internet, I have had to ask my Company permission to do my banking including paying Telkom. Extremely poor service, as this complaint has been ongoing for the past 2 month. I am considering getting a new service provider.</p> <p> </p>
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Replies (4)0
Replies (4)
Telkom's replyOfficial
31 Jul 2017, 14:41Hi patricia-redman-brooks,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply31 Jul 2017, 14:41
Official
Hi patricia-redman-brooks,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
01 Aug 2017, 07:26Thank you awaiting your reply with a solution to the problem.
's update01 Aug 2017, 07:26
Reviewer Update
Thank you awaiting your reply with a solution to the problem.
Telkom's replyOfficial
02 Aug 2017, 13:05Hi.
Kindly post a "Private Reply" with your affected phone number and contact details.
Regards
Tumelo
Best regards,
Telkom's reply02 Aug 2017, 13:05
Official
Hi.
Kindly post a "Private Reply" with your affected phone number and contact details.
Regards
Tumelo
Best regards,
's updateReviewer Update
02 Aug 2017, 13:30*** Contact Reneé Brooks Cell No *** or e-mail ***
's update02 Aug 2017, 13:30
Reviewer Update
*** Contact Reneé Brooks Cell No *** or e-mail ***