1 reviews | Active since Jan 2016
Extremely slow ADSL speeds, unable to do work.
Extremely unhappy with Telkoms customer support, over the last 4-5 months my ADSL line has been extremely slow, high ping and slow download speeds. I'm unable to do my work, and my family can barely load webpages half the time as the speed is so terrible bad. Several times techs have come around and fiddle around at the telephone pole, leave and thats the last i hear from them then some time later Telkom would send a message saying that it has been restored when obviously it hasn't, the latest they didn't even bother to send out a technician. Called on Sunday and was told on Monday that it was restored much to my disappointment when i checked the line speeds that it was still unbearably slow. I now have to spend additional cash to go buy a separate contract with Cell C to get a sim card with data on it so i can still do my work. And at this point im not sure what im even paying Telkom for seeing as the line doesnt work properly majority of the time.<br> <br> Refrence numbers:<br> 98CWK170116<br> 516cwk081215<br> 111AWK101115<br> 325cwk211115<br> <br>
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Moenieb.
Telkom Social Media Team.
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
