1 reviews | Active since Aug 2014
Extremely Rude Employee
After applying for a ADSL with Telkom I was told I have a go to any Telkom store a pay a fee after which a technician we come to do any installation. So today I went into the store and all three ladies were busy with clients, I was closer to the lady with the white guys as she was helping another gentlemen and as she stood there typing on on the computer I greeted with no response, I repeated and she looked up asked what time the store was closing which she again ignored, I then asked again and she then shouted that she was busy. I apologised and told her all I needed was the stores closing time, she then shouted back at me and said 6pm and as stood there in great shock and proceeded to ask me what the hell I was looking at her for, I rep**** and said there was no need to shout and her response was to tell me to get the he'll out of her store. I gladly walked out and started think about an alternative ADSL provide.<br> <br> I'm am reporting this as I feel her actions today were total uncalled for and would how many more people like me walk out of this store without being helped.<br>
Thank you for making contact with us. I am so sorry for your experience you had at the store.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us. I am so sorry for your experience you had at the store.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172046.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Still no feedback from Telkom, i have resorted to buying data with Vodacom.
Still no feedback from Telkom, i have resorted to buying data with Vodacom.
