Extremely rude and poor customer service by Nonhlanhla Nkala

Extremely rude and poor customer service by Nonhlanhla Nkala who is apparently the manager. I logged an issue in April and till today the issue hasn't been resolved and instead they've been looking for reasons to run away from the actual issue. The manager hang up the call as i was talking to her and refused to listen to my story but had more to say than to even listen to my problem