EXTREMELY POOR SERVICE FROM THE SALES DEPARTMENT!!

Soooooo very dissapointed with the extremely poor service from telkom. Ordered an iphone 11 on June 23, a lady called Kirsten assisted me with the order. Days later the delivery company called for the delivery of a sim card. I explained that was not what i ordered amd communicated via email with telkom and waited for a response, nothing. From the 4th of July i have been calling everyday for feedback on this order. Prudence escalated it on monday but no feedback came back. Today Dumisani tells me my order aas cancelled because there is no stock of the device. Nobody communicated with me about there being no stock and i obviously ordered tge device because I needed it. It has been incredibly frustrating to constantly seek feedback when i shouldve been notified so that I can make alternate plans.I will be cancelling my data plan with telkom aswell because of this horrible service.