EXTREMELY POOR SERVICE FROM ALL CONCERNED.

This is my 2nd complaint within the last week. The service on your 081 180 helpline is absolutely SHOCKING !! I made my 1st complaint of my incorrect billing on the 3rd of March & it as been almost a month & it is still not resolved. I am still being billed incorrectly & my account has been suspended due to their lack of effort, poor service & all-round incompetence. I have dealt with the call centre operators, \management\" & they are all inefficient & ***********. I have been calling for the last month & have been promised return calls time & time again & yet have NEVER been called back. I have dealt with Nolothando Sishi [ team leader ] & Sheldon Dixon [ manager ] & they were all poor. They promised to \"escalate\" & call back but still nothing has been resolved. I have been advised that their Senior Managers are Farusha Senchuram & Terence Puckree but they are back office& never available. What are these people paid for if a simple billing query can go unresolved for a full month ?? They are never available, never call back & when I call I always have to hold for about 10min. I would not advise anyone to do business with Telkom Mobile as it is obvious that they dont have a CLUE ."