EXTREMELY POOR SERVICE AND LACK OF ACTION

A REQUEST TO CANCEL MY SERVICE/LINE WAS SUBMITTED ONLINE ON 25 FEBRUARY 2019 WITH THE FOLLOWING REF. NUMBERS: TIN***: *** CP***: ******: ***

I have tried to follow up several times including telephonically on 15 March & 14 May and logged an online dispute on 18 April. I have still had no feedback in this regard AND AM STILL BEING CHARGED AND RECEIVING ACCOUNTS!!!!

This is even more upsetting, as up until 2019, I have always been so happy with Telkom's service and recommended it to others - unfortunately, this will no longer be the case :(