Extremely poor service and billing

I requested a new 10Mbit uncap ADSL 24 month contract with Router and LIT tv box for R807pm from Telkom at the beginning of August 2018. By the end of August nothing was done by Telkom. Phoned Telkom and was told the order was cancelled by Telkom, no reason provided. I then contacted the sales department and placed a new order. Between the end of August and mid September Telkom created the account but no delivery of the Router or LIT box. After I queried regarding the equipment the LIT box was delivered, but still no router. By the 19th of September I received an invoice for R1547, the service was not even active or in use. I logged have logged multiple disputes regarding the invoice since then, no response from Telkom. I received another invoice now for an additional R1818.88, where I'm being charged R1000 for the router that should be included in the contract. Invalid charges amount to R2547.85, multiple disputes logged, no Response from Telkom!!! Disputes: ********** 0; ********** 0; ********** 0; ********** 6; ********** 6; ********** 1; ********** 3