Extremely poor service, an absolute ****.

I am appalled by the service I’ve received from Telkom. I contacted them in January/February 2025 requesting the outstanding amount on my account so I could settle it and have the account closed. Despite this, I continued receiving messages claiming I still owed money. In May 2025, I paid an additional R650 and again asked that the account be closed. To my shock, I later discovered that my account had been handed over for an outstanding debit, and I continue to receive SMS notifications claiming I owe more fees. I have emailed Telkom multiple times and submitted proof of all payments, yet the issue remains unresolved. At this point, it feels as though Telkom is either ****ming customers or their service is simply utterly poor with no follow ups. I am extremely disappointed and frustrated. This experience has been unacceptable.