Extremely poor service

To start Telkom customer service is extremely poor .

The main reason for my review is because I’ve cancelled my subscription with Telkom for the Adsl landline package which I’ve done after my 24 months came to an end . Telkom has confirmed cancellation and end put off my WiFi for months now , even provided the cancellation reference which happen to be in June

To my surprise a few days ago I’ve received a bill . Telkom has been billing my as per any normal account however NOTHINGS BEEN USED . They’ve even listed me now as a later payer when I’ve not supposed to anything but my final bill which is yet to come.

I’ve spoken to a helpful individual on Monday 14 September who actually informed me that they have not cancelled my subscription. She informed I’ve been billed incorrectly and would get a call during the course of the day - it’s not been 4 days and nothing ! Telkom continues to disappoint and and land individuals like myself in debt .