Extremely Poor Service

I visited the Telkom Store in Brooklyn Mall, Pretoria on Dec.22, 2017 at 9:24am to recharge my Data WiFi Bundle with R349 for 20GB Daytime and 20 GB Night time data. For my account details and identification the man named: Sohanne Mamabolo ask me for my mobile number which I provided. I then told him that I need the required data for my Wifi Network and provided him with the device number. He processed the request and provide me with a receipt. Arriving home, I discovered that Sohanne Mamabolo in fact recharged my mobile phone with R349 airtime and that I was still without WiFi data as requested. I tried to phone the number of the store as printed on the Telkom Invoice and discovered that this number in fact belongs to a private gentleman in Johannesburg and is in fact NOT the Telkom Store Number in Brooklyn Mall. I went back to the store and again confronted the assistant regarding the INCORRECT phone number on their Invoice and no employee in the store actually noticed that this number was the wrong number for the store. I then request the man to credit my account and request that the correct Wifi data be loaded on my Wifi Network. He refused and confirmed that no money for mobile or data amounts can be credited or corrected and that the loss is for my account. I then again request him to do another transaction to load the correct WiFi data to my Wifi network. He provide me with a receipt to the amount of R349 and upon retuning home again discovered that this Telkom IDIOT for the second time loaded TalkTime to my WiFi account instead of the required 20GB Daytime and 20GB night time data. This is extremely poor service by a Telkom employee, who does not even deserve to service any clients whatsoever. He is totally *********** and misrepresents Telkom and their image. The fact that he twice make these mistakes and does not even know that the WRONG Store number is printed on their Invoice proofs his lack of knowledge. Not once did he apologised for his mistakes.