extremely poor service

<p>I switched to a new bank account for my debit order and after the third month of struggling for them to get the detail correct on they're system I still get untimely and unapproved deductions made from my account during the month at random times,not the times stipulated on my contract. And when you try to clarify the fault with them, no one is able to assist. I see this as a blatent breach of contract and when you eventualy gets service from them it takes 14 to 21 working days to get your money that they praticaly stole from you, but it only takes them a matter of minutes to remove it from your account.This is on telkom mobile contract. my debit date is the 26th and they deducted on the 15th.</p> <p> </p>