Extremely poor service

<p>So... I read Hello Peter alot. You know, just to get all the in and outs before I buy something etc. A name that pops up often is with out a doubt Telkom. I myself has been lucky. Besides the odd time, it has been pretty smooth sailing. Till today.</p> <p>Last week I orderd webhosting from the sales department. The lady said. R18 per month, activated in 24 hours. You will reseve a sms that will take you through the steps. Alas... I am still waiting. Its thus a week already.</p> <p> </p> <p>Then.. phone this mornig to ask what is the hold-up. 1ste Phiwe, (the call centre lady) did not know what webhosting is, so i had to explain. Then the system was down and she will phone me back.. I am still waiting.. So just now i phoned back , to find out what now. Just to hear from Nthasi (another call cenetre lady), it was ordered this morning but now phiwe is only finishing it because there system just now as we spoke came back online. incredible right... then i hear a guy in the back ground talking to her explaing what to do, so i ask.. is that your boss. yes my supervisor, so i ask to talk to him. but alas.. you guessed right, he went to another call. most likely about his teams pathetic service. then Nthai laughs at me. I told her, this is not funny, you might think it is, but I surely dont. So after 2 hours combined on the phone i got my order number given over the phone, not a sms. Still have not spoken to the supervisor, and telkom still sits with people who does not know what they are selling or how to go about doing it.</p> <p>Lets see tomorrow at 3 if the service is available... yes yes.. i know.. highly unlikely right. time will tell. I am not holding my thumbs either.</p>