Extremely poor service

<p> I work in the retail industry so i know a thing or two about customer service. I am disgusted with Telkom. I have always been up to date with my payments until now. The one time i miss a payment by ONE DAY i am punished and put through hell. Telkom suspneded my account the day before i got paid. Every person that i spoke to gave my different answers and some didn't even know what they were talking about. i was transferred to 5 different people and the 4th person put me on hold and then eventually put the phone down on me after making me wait!!!! i am livid! How can you treat loyal paying customers like this!!! so i want to know is it 72 hours for my debit order to relfect??? or is it 7 - 14 working days for it to reflect?? Please someone that knows what they are talking about must answer me. My phone has been suspended over a week now!</p>