1 reviews | Active since May 2014
Extremely Poor Service
<p>I went to telkom in Main street JHB on the 25th august to port from mtn and i was assited by Xolani, the porting didnt take effect, i called their line and no one responded as ususal, a lady called me the following day and i specifically told her that i do not want to port anymore and i will remain with MTN. on the 30th of august i lost my network when i called MTN they advised that my line is with Telkom, i lost R165 worth of data and R13 airtime and what is worse the sim card that telkom gave me doesnt even work as well. I am extremely upset i want my funds back and a working line, my line hasnt been working for 2days now and i am losing business in the process because of Telkom's incompetency. I have been calling their line forever and they do not bother to pick up.</p>
Hi Minah,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team for assistance.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Minah,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team for assistance.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
