EXTREMELY POOR SERVICE

I app**** for a phone contract and I waited for three weeks and when I called them they informed me that my application was not created and I had to do another application, after a second application I had to wait for a month to receive my order, of which I had to call in more often asking about my order, now I got the phone but I am not receiving the benefits of the package because they just decided to make a mistake when I asked them to switch my prepaid line to contract. NOW I AM PAYING FOR DATA THAT I DONT RECEIVE.AND I DON'T GET ANY ASSISTANT AS THEY ARE TRANSFERING ME FROM ONE PERSON TO ANOTHER. WHAT AN EXTREMELLY POOR SERVICE.