extremely poor service !!

Ordered Explora/ ASDL special on 27 March, promised 21 day delivery.<br> Still don't have any of the hardware. ASDL line installed 4 weeks after order ( and R250-00 airtime to call centres)<br> <br> Various escalations not helping, technician was suppose to give WiFi router with installation - nothing !! technical services' guy promise to phone me back, as he admitted error on their side......still waiting.<br> <br> Telkom, you give new meaning to customer services, not sure if I want to get into a contract with you for two years? You just don't deliver to expectations.<br> <br> I don't want excuses anymore - just FIX it !!!!!