SA
Sameera A.J
1 reviews | Active since Oct 2016
07 Jun 2018, 18:47
Extremely poor experience
Absolutely furious Telkom has now cancelled my prepaid number because I'm in the process of canceling a contract. I don't know what to do with this telkom the way they do business is so disgusting and stressful for me. I am the one paying for this contract why can't they give me what I want in the first place. Then the Kenilworth staff accuse me of lying cause they heard me select the 30gigs free me the same lady that walks the floor but she heard me and made me feel so small. I'm utterly disgusted I am at a point where I don't know what to do. You really not helping me the way you offer to.
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Telkom's replyOfficial
20 Jun 2018, 07:24Good day samjam1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply20 Jun 2018, 07:24
Official
Good day samjam1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,