extremely poor, disappointed and disgusted.

Am experiencing bad service with Telkom since December 2019 they never debited money in my account called there customer service with no success no one answered when i went to the store they advised the was no money in the account i went to pep store to make payment. now just received my march statement which is 3 times what i should be paying. payment was done last month

I went to live chat sent them a message they haven't responded