1 reviews | Active since Oct 2016

05 Dec 2019, 13:50

Extremely poor contract support system

I can't wait for the day this company stop to exist, mashonisa people are better compared to them cause you know what to expect from them.

I've raised case after case for a number that i'm billed for monthly yet not in my position, i guess that case will be resolved by Jesus when he visits earth again. Can't wait for my contracts to expire, they really were good in offering me **** service.

Took a contract but the device wasn't working, took everything back and only device came back and the sim was missing. Next thing i had ridiculous bill from Telkom - first i thought it was admin charges but eventually got called as the usage was increasing. Apparently the sim was buying airtime for *** (don't even know this person, called the number and a lady answered).

I have been told they are investigating ever since and once tried to take a new sim card and got told the number is locked etc yet Telkom continues to bill me for Data i am not using.

I have much words for Telkom but wish them nothing but bad luck for the torture they force us South Africans to go through, it may seem a small amount i'm complaining about but it would make a difference in my pocket than in a non-reliable network.

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Replies (1)
's update05 Dec 2019, 13:58
Reviewer Update
One of the many case numbers being given to me is ***3 if it helps