EXTREMELY LIVID

PAYING FOR ISH I’M NOT EVEN UTILIZING!!! I’ve had ADSL for the past 3 years. I’ve been trying to get my Fibre line installed and working since the beginning of July 2018. TO DATE MY FIBRE IS STILL NOT UP AND RUNNING. It’s been 7 effen months of torture. I could have easily made 30 phone calls to the call center on my home landline, cellphone and work phone. EACH AND EVERY USELESS CONSULTANT HAD A DIFFERENT EXCUSE. Since I’m none the wiser, I’ve been sent from pillar to post between the entire effen Telkom call center and sent back to Vuma to try and get this resolved. I even went to the Telkom centre in Clearwater in November 2018 and they’re just as USELESS. I lost my ish with the guy and he had the audacity to tell me my attitude was not going to HELP ME IN ANYWAY! I asked him to rather cancel everything with Telkom and I WAS TOLD TO PAY R800 cancellation fee. WORST PART OF ALL – I’M BEING BILLED FOR THE LINE. I signed a 12 month contract which included FREE INSTALLATION, A FREE ROUTER and FREE ACTIVATION. ALL THESE ITEMS MAGICALLY APPEARED ON MY INVOICE. I disputed same in October 2018 and it’s still on my invoice. I am also now being charged for both ADSL and FIBRE yet the FIBRE IS NOT ACTIVATED. When I refuse to pay for the ish then my ADSL line gets cut due to none payment. LIKE ***!!! MY FINAL RESOLUTION TO THIS IS THAT TELKOM CAN COLLECT ALL THEIR ISH AND STICK IT….If I get blacklisted due to none payment of this ish I will take this matter further because I’ve been TOO NICE FOR TOO LONG!!!!!!!!