1 reviews | Active since May 2016

30 Jun 2016, 09:11

Extremely late delivery

<p>Last week tuesday I did an application for the R799 LTE service, after which I was told 3 days to delivery. This week I called and they said it would be delivered this week, and today I was told i would only recieve it next week tuesday.....3 SEPARATE WEEKS!?!?!? Are you kidding me? I have literally signed a contract for something that seems will NEVER be delivered. More so, I get **** to everytime I call - at this point I feel taken advantage of and made to be a fool.</p> <p> </p> <p>These 2 call centre agents gave me incorrect information regarding my delivery of my product.</p> <p>Fikile</p> <p>Vuyo</p> <p> </p> <p>I'm EXTREMELY unhappy, more so after I asked if I could personally drive to pick it up at the wearhouse I was told that isn't an option for me....</p> <p> </p> <p>Could someone please assist with giving me ACTUAL quality service!?</p>

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Replies (1)
Telkom
Telkom's reply01 Jul 2016, 13:20
Official

Hi larry-ward

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,