Extremely *********** individuals

Please help, I am desperate and running out of platforms where I can send my complaint/fault. I am using Telkom network service provider. Its been over almost 8 weeks where I can not make calls and use internet service. I have been at Telkom shop submitted rica documents, done many sim swaps, I have called the customer service careline many times, where Ive been asked to send rica documents like 100 times since the start of this fault, I ve been given codes to dail and asked to go back at the Telkom shop many times, I have sent a number of request on their facebook page, they have attempted to help but everything that they have instructed me to do, I have done it all nothing has worked. Ive been given 3 case numbers which they will tell me that from their side the case is resolved while it is not on my side. I have tried porting to other networks but Telkom is not allowing me to do so. I have airtime, university data bundles that I can not use. I use my phone for personal, and business use. Please help #business #data #help #network #customerservice # telkom